unhappy and disapointed customer

<p>so ive ben calling cell c for a week or two just to find out will it be ok if i do an early upgrade and i was advised no everything is ok we can process upgrade if you pay the upgrade fee. so i paid the upgrade fee 27.06.2017 spend 2 days waiting for payment to reflect and even spoke to 5 different advisors to solve this issue. so 29.06.2017 just before 9am i called upgrades department to process the deal. i was advised they will try to push delivery for Friday 30.06.2017. to my surprise when i called back just before 5pm i was advised i was declined due t credit score. After making sure 5 times may i upgrade just to hear that you wont be able to upgrade due to your credit score but was never adviased about this. I already paid the upgrade amount which i doubt will be reversed nor would they push up my score to get the device i was promised. so i called back requesting to speak to a manager just to be placed on hold for 10mins. i dropped the line called back was advised manager is coming to take the call and guess what 10mins later still no manager. if cell c wants me to mention names and stuff about their staff ill do so </p> <p> </p> <p>kind regards</p> <p>Faizel Cassiem</p> <p> ********** 375</p>