unhappy

Hi this is my second report that I'm sending yourll I took a phone on contract and from day one I'm having problems with it I took it back the next day and they didn't want to change it they sent me home with the same phone I took it back the next day and they booked it in they saying there is nothing wrong with it but there never show me no papers and yet I'm still having problems with it I can't keep a phone that is giving me problems and there is not 1 thing wrong with it but a lot of things and we have four contracts with cellc I'm thinking of stopping all debit orders because I can't be treated like this