Unfounded MiAssist Charges

Reference : ********** 012

Good Day, I have been struggling with little luck to get through to MiAssist using the emergency contact number. I have been charged for this service for well over 6 months now and am still waiting for the proof of my signup which I queried well over six month ago. I find this vexing at a pensioner and long standing client of Cell C. The response I received now months ago, was that they would validate and supply supporting documentation proving how and when I signed up, I was told that should such proof not be provided by them then all charges related to this service would be refunded to me. I am sadly disappointed in the poort customer service provided and even more so not to be able to get through on what they call an emergency contact number. Being an old age pensioner I am immobile and need telephonic help.

IT'S WELL OVER A YEAR, I'M STILL BEING CHARGED AND I'M STILL WAITING TO HEAR BACK!

To whoever can assist please do.

Thanks and Regards IRRATE OLD AGE PENSIONER OF 75