Unfortunately I had to choose one star for you can not choose no star for the rating.

I received messages and mails that I can upgrade my two cell phones. Could not do it on my self service profile so I made the call to the Upgrade department. Very helpfull with choosing the phones etc and explaining everything. This is where it stopped. I received only one upgrade hardware by Courier a few days later. Then the calling started and I was transferred from operator to operator to find out what was going on. I eventually asked for a manager and someone to assist me in my language ( they advertise and give options for it) but to no avail after three days. I even submitted an online request to be contacted and received an email that someone will call me within 24 to 48 hours. It is now 2 days later and no call. This is by far the worst service I received from Cell C and I am their Customer for years now. Please stay away if you do not like to battle for days on end with what seems to be *********** personnel.