Unfairly Treated by Cell C

Good day

My name is Jack Shiko, I have contracts with Cell C since 2010 and I now want to cancel all my contracts due to treatment i have have received. I gave Cell c my debit order date and they went and debit 7 days before my normal debit in two consecutive months, I drafted a refund email nobody came back to me and after the 2nd month i called Cell c to do payment arrangements and they promised me a consultant will come back to me in 2 days and now its a month nobody contacted me. They blocked my sim cards and I can't even contact them, receive calls nor sms's and i feel like this is unacceptable thing to do to your loyal client.

Secondly, I called Cell c to cancel my month to month contract and i was told i must pay cancellation fee of over R3k of which when i took the contract I was told you can cancel any time i want to. I am requesting Cell c to send me voice recording of my contract, I will take this matter further... also refund all my charges for unpaid debit orders that were debited on the wrong dates

Regards Jack ***/ )***