Unfairly terminated

Item: Cell C
Rating: 2
Author: Cynthia H

Good day I hope you can help my husband opened a cell c contact for both of us however my contact expired and he cancel my debit order Thursday I couldn't make or receive any calls then I went to the cell c shop to find out that my account has been closed and sim doesn't exists I had the nr for more than 6 years we only cancelled the contract and not my phone number I'm planning on going prepaid . I would like to have my phone number back.

Regards

Helpful (0)

Replies (3)

Cell C's replyOfficial

14 Jan 2019, 14:22

Good afternoon Cynthia

We have requested someone to assist.

Regards
Cell C | PN

Cell C's reply14 Jan 2019, 14:22

Official

Good afternoon Cynthia

We have requested someone to assist.

Regards
Cell C | PN

Cell C's replyOfficial

14 Jan 2019, 15:51

As per communication, Theodorah will revert back with feedback.

Regards
Cell C | PN

Cell C's reply14 Jan 2019, 15:51

Official

As per communication, Theodorah will revert back with feedback.

Regards
Cell C | PN

Cynthia H's updateReviewer Update

14 Jan 2019, 16:04

Thanks I would appreciate it if they can just give me my phone number back and open my network Regards

Cynthia H's update14 Jan 2019, 16:04

Reviewer Update

Thanks I would appreciate it if they can just give me my phone number back and open my network Regards