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ribsonm R

1 reviews | Active since Jun 2016

28 May 2019, 16:56

Unfairly prejudiced by CELL C Accounts administrative shambles.

Cell C has failed to update and close my expired mobile contract and now my hands are tight as if I have bad credit record. As per bureau records, the account remain active and owing whereas i closed it in September 2017 already. This is so unfair because its their fault.

0
Replies (1)
Cell C
Cell C's reply29 May 2019, 07:16
Official
Good morning TJ

Apologies for the inconvenience caused by this.

We can confirm that our legal department have submitted a request for update of your credit records to the respective Bureaus on 
Kindly note that the process takes up to 14 working days.

Regards
DA