Unfair procedure

<p>My daughters 24 month cellphone contract came to an end. It continues on a month-month contract.She gave notice that the contract must be cancelled on the 2 May. ( 1 May Public holiday ) She was sent an sms and got a ref nr. On the 17 th of June another debit order went off her acount.Cell C's explanation was that it is for the month of June as all her data and airtime was loaded by the system on 1 June. Her notice was on 2 of May and not 30 April.She is therefore accountable for the whole month of June as the system and contract dont allow pro-rata!!!</p> <p>It must be said on phoning Customer Care, we were transferred to 7 different people as well. </p> <p>The result is that my daughter has to pay two networks now of which one Cell C she is no longer to use as her number was changed to pre-paid!!MTN was also not able to port her number from Cell C.</p> <p>When you take out a contract it can be billed pro-rata??</p> <p>If you reverse the transaction at the bank they just take the "outstanding amount" when it suits them including a R70-00 penalty fee!!</p> <p>Be very careful when you deal with these clowns.</p>