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Ivirn R

1 reviews | Active since Dec 2019

10 Dec 2019, 18:02

unfair customer service by Cell C

after having contract (data) for three years i then upgraded for the new 24 month contract, during that period i lost my WiFi router and i did a sim swap and put my sim card in my smart phone and ever since repeatedly i have to switch off/on my phone is i want to use my data which is an inconvenience. i went to my Mega-City branch for assistance without any luck, they escalated my problem to head office till today its been over 6 month now trying to solve a simple data connection problem.

i can savely say this is my last time using Cell C especially for data contract, from now i will stick to my trusted service provider

thanks

0
Replies (1)
Cell C
Cell C's reply11 Dec 2019, 08:38
Official
Hi Ivirn 

Our Network Team is equipped to assist you with your network query. 

We have referred your query to our Support Team who will give you a call within 24 hours to assist you.

^MM