IR
Ivirn R
1 reviews | Active since Dec 2019
10 Dec 2019, 18:02
unfair customer service by Cell C
after having contract (data) for three years i then upgraded for the new 24 month contract, during that period i lost my WiFi router and i did a sim swap and put my sim card in my smart phone and ever since repeatedly i have to switch off/on my phone is i want to use my data which is an inconvenience. i went to my Mega-City branch for assistance without any luck, they escalated my problem to head office till today its been over 6 month now trying to solve a simple data connection problem.
i can savely say this is my last time using Cell C especially for data contract, from now i will stick to my trusted service provider
thanks
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Replies (1)0
Replies (1)Cell C's replyOfficial
11 Dec 2019, 08:38Hi Ivirn
Our Network Team is equipped to assist you with your network query.
We have referred your query to our Support Team who will give you a call within 24 hours to assist you.
^MM
Our Network Team is equipped to assist you with your network query.
We have referred your query to our Support Team who will give you a call within 24 hours to assist you.
^MM
Cell C's reply11 Dec 2019, 08:38
Official
Hi Ivirn
Our Network Team is equipped to assist you with your network query.
We have referred your query to our Support Team who will give you a call within 24 hours to assist you.
^MM
Our Network Team is equipped to assist you with your network query.
We have referred your query to our Support Team who will give you a call within 24 hours to assist you.
^MM
