AS
Alistair S
1 reviews | Active since Mar 2015
19 Mar 2015, 12:16
Unfair charges for SIM Swops
I Ported my old prepaid sim card over to a cell C contract, then a few weeks after my contract started the Sim card stops registering on their network. The guys at Cell C say the SIm card is either dirty or not working anymore and I must pay R130 for a Sim swop....for a piece of plastic... this is ridiculous, surely they should provide me with a working SIM card as part of the contract!
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Replies (2)
Cell C's replyOfficial
19 Mar 2015, 13:03Hello AlistairScott,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply19 Mar 2015, 13:03
Official
Hello AlistairScott,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
AS
Alistair S's updateReviewer Update
04 Jan 2019, 22:00Cell C made a plan and I ended up getting the simm with m new contract thanks Cell C
AS
Alistair S's update04 Jan 2019, 22:00
Reviewer Update
Cell C made a plan and I ended up getting the simm with m new contract thanks Cell C