EM
Esther M

1 reviews | Active since Mar 2014

26 May 2017, 09:27

Unfair billing

<p>I have two contacts with Cell c, month before last someone from cell c phoned me to tell me my account is ending and will i be interested in continuing with the contract or not and i said NO i will not be continuing with the contract, Now am told that the person did not capture my request and it was just for upgrading purposes and they will continue billing my account for the next two months. I will what the hell is this!1</p> <p>I have ****** given them my money for the past two long years what more do they want from me!!!</p> <p>CAN SOMEONE PLEASE ASSIST ME HERE!</p>

0
Replies (2)
Cell C
Cell C's reply26 May 2017, 09:42
Official

Hi Esther

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply26 May 2017, 14:40
Official

Mpho confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN

Best regards,