LL
Lumka L
1 reviews | Active since Jun 2021
04 Apr 2026, 18:59
Unexplained transactions
I'm having such a terrible experience with cell c such that I'm porting back to vodacom. They **** people off their airtime, unexplained transactions that they cannot detail it's so frustrating I wouldn't recommend cell c to anyone really from their contract to their prepaid it's ***. It's unfortunate because I've had my number for over 15 years and I can't lose it which leaves me with the option to port to another network. Im so disappointed
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
04 Apr 2026, 23:00Dear Lumka L,
Thank you for reaching out.
We sincerely apologize for the frustration and inconvenience you’ve experienced. We understand how upsetting this must be, especially after being with Cell C for over 15 years.
Please note that your current issue has been escalated to our support team, and they will reach out to assist you further. We truly appreciate your patience and once again apologize for the experience.
Regards,
Cell C | SM
Thank you for reaching out.
We sincerely apologize for the frustration and inconvenience you’ve experienced. We understand how upsetting this must be, especially after being with Cell C for over 15 years.
Please note that your current issue has been escalated to our support team, and they will reach out to assist you further. We truly appreciate your patience and once again apologize for the experience.
Regards,
Cell C | SM
Best regards,
Cell C's reply04 Apr 2026, 23:00
Official
Dear Lumka L,
Thank you for reaching out.
We sincerely apologize for the frustration and inconvenience you’ve experienced. We understand how upsetting this must be, especially after being with Cell C for over 15 years.
Please note that your current issue has been escalated to our support team, and they will reach out to assist you further. We truly appreciate your patience and once again apologize for the experience.
Regards,
Cell C | SM
Thank you for reaching out.
We sincerely apologize for the frustration and inconvenience you’ve experienced. We understand how upsetting this must be, especially after being with Cell C for over 15 years.
Please note that your current issue has been escalated to our support team, and they will reach out to assist you further. We truly appreciate your patience and once again apologize for the experience.
Regards,
Cell C | SM
Best regards,