Unexceptable Service from Cell C

<p>The service i have been receiving from cell c is unexceptable. My account has not been debited for the last two months. According to cell c I am R621.00 outstanding but I had the money in my account. I was also told that i will be charged R70 per debit that does not go through.</p> <p> </p> <p><br />I was never told that the monies did not go off my account but my line was disconnected. I had to call cell c to find out the debit order bounced back. I called Cell C four times to arrange 3 resubmission for my account to be debited. I was also told that on my account it shows 7 December 2016 and the monies was paid when i ask for proof they said sorry the money never went off my account after the agent checked again. </p> <p> </p> <p><br />I have two reference numbers for two of the calls 12/12/2016 - ********** ********** 83 and 13/12/2016 - ********** ********** 57.</p> <p>I also called on 9 December and the previous date i can't remember. I went into the Cell c offices and to my bank to sort out the issue. My bank told me that there was no problem from there side. I am not gonna pay the three months money at once as this issue is not my fault. I had the money in my account as my salary is paid into my account on the 15th of each month.</p> <p> </p> <p><br />My contact number - ********** </p> <p> </p> <p><br />Regards</p> <p><br /> </p>