********* Treatment

At the end of April / beginning of May I went to the Cell C store in woodlands to enquire as to the cancellation of my contract.<br> I was told to come back at the end of the month as my contract was set to expire end of May.<br> <br> On 30 May I went back to the store as instructed to cancel my account where I was told that cancellations department was closed on weekends and that I should call 084143 and that if I called on Monday I would have to pay the full amount of R450 at the end of June as my cancellation would then have been made in June only. This amount is inclusive of the handset instalment on a handset which is already paid off.<br> also, I would loose all minutes remaining on my contract should I opt to convert the number to pre-paid.<br> All in all I would pay the full amount for something I would not have the use of at all.<br> I called the number and got through to upgrades department. I could upgrade but not cancel my account. <br>