NB
Nadia B
1 reviews | Active since Mar 2009
16 Nov 2022, 10:55
********* Conduct
Absolutely horrified with their level of service to say the least!
They upgraded my contract to x 3 times the amount WITHOUT my consent. When I wanted to cancel my contract, the rude consultant indicated that she can not assist because my details are incorrect and could not be verified by the system, this is just after I have spoken to another consultant who were able to verify my details, and casually said "go to a store to cancel".
So they ***** from you and then make it impossible to cancel your contract!
*********, pathetic company I NEVER want to be associated with!
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Replies (1)0
Replies (1)Cell C's replyOfficial
16 Nov 2022, 11:28Dear Nadia de Bruin,
Thank you for contacting Cell C regarding your account query.
Kindly receive our apologies for the unpleasant experience. We have escalated your query to our team and one of our consultants will contact you to further assist.
Thank you for contacting Cell C regarding your account query.
Kindly receive our apologies for the unpleasant experience. We have escalated your query to our team and one of our consultants will contact you to further assist.
Regards
^ZM
^ZM
Cell C's reply16 Nov 2022, 11:28
Official
Dear Nadia de Bruin,
Thank you for contacting Cell C regarding your account query.
Kindly receive our apologies for the unpleasant experience. We have escalated your query to our team and one of our consultants will contact you to further assist.
Thank you for contacting Cell C regarding your account query.
Kindly receive our apologies for the unpleasant experience. We have escalated your query to our team and one of our consultants will contact you to further assist.
Regards
^ZM
^ZM
