CT
Campbell T

1 reviews | Active since Feb 2017

08 Dec 2019, 00:35

********* Business Practices (Cell C/Cfibre)

Adding to the many problems that I have had with Cell C/Cfibre

I currently pay and get billed monthly R900 for a 25/25 mbps fibre through Cell C. Earlier this week I saw that 25/25 mbps through Cell C was in fact R799,00. I contacted Cell C support and asked them to change my billing to the correct R799,00 amount which they refused to do and said the only option I have is to upgrade to a higher speed at a HIGHER PRICE! I asked to speak to a manager or have him\her call me back which they have not done.

This is totally ********* and I will not stand for it, this is my last option before I cancel my contact!

0
Replies (1)
Cell C
Cell C's reply08 Dec 2019, 09:16
Official
Good Day Campbell Thomson 

Thank you for contacting Cell C. 

Our team will make contact with you to assist. 

^MP