********* billing

I upgraded with a black friday deal at R179/month for for a pinnacle 500 & when the contract activated in march, cell c decided to give me a promo 2Gb, which they discounted 100% with no problem March / April, now I got my bill for May on the 6th May & they have only discounted 20% of this promo & expect me to pay for the rest... When I queried this & asked them to fix the billing, Im told they cant as the system has already generated the invoice, so they will refund me next month... this is unacceptable!! how dare Cell C expect me to pay for a promo service I did not ask for & than tell me I must wait 30days to get a credit. While I sit out of pocket for 30 days & am short in the month, Cell C get to cash in on the interest they get from over charging me.

This is ********* & plainly disgusting. This is the same nonsense Vodacom pulled on me a few years back & is shameful. I am of sound mind to cancel my debit order, put a stop payment on & manually pay my bill from now on based on the actual amount I agreed to + any usage I may have acquired, to prevent being taken advantage of.

I am absolutely disgusted by this.