********* behaviour and bad customer support

Cell C canceled my contract for and the amount outstanding of which I already paid.

Cell-C tried to debit an account that does not exist for some random reason beginning June. Obviously, the debit order did not go through. I then tried to rectify this by contacting Cell-C before I got my line disconnected. I then paid the amount manually. Call-C still shows the amount outstanding and disconnected my phone. No matter how hard I try, their unwillingness to assist is costing me dearly. My wife has terminal cancer and we cannot afford to be without our numbers. Also, I use this mobile as my primary business phone. They accuse me of having a number that I never had and they are promising to send me statements/Invoices of which I have yet to see. Online, those specific months Invoices and statements are missing?? Very strange.

What a disappointment that one has to revert to a public platform to get assistance.