MB
Mulozwi B

1 reviews | Active since Dec 2017

27 Nov 2018, 16:20

********* and ******* business practices

I took a Cell router for R199 per month (10 G during the day and 10 G during the night). The data finishes very quickly, my 1 (one) G contract data from VODACOM is even better. Furthermore, Cell C is now deducting R427 per month instead of the agreed R199. When I called them, they said I exceeded my data allocations and used data out of bundles. This is **************** because once I exhaust my allocated data per month, the router automatically disconnects. Cell C is *****ing from me.

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Replies (1)
Cell C
Cell C's reply28 Nov 2018, 07:13
Official
Good morning Mulozwi

We have requested one of our team members to investigate this matter and assist. A data validation report will be done which will give a clear indication of your usage.

Do expect communication.

Regards
Cell C | PN