JD
Johan D

1 reviews | Active since Sept 2018

25 Aug 2020, 12:02

Uncompetent people working at cell c

And still cell c cannot fix my account with the proof of payment with the date and showing their account number in my absa app payment. Still say there is no payment by debit order its been eft in their account this cannot go on like this. I dont know what people they have working for them but they cant do their job further action i will take giving me bad credit name

0
Replies (6)
Cell C
Cell C's reply25 Aug 2020, 12:37
Official
Hi Johan 

Kindly send us a private reply with your ID number and we’ll follow up on this.

^PN
JD
Johan D's update25 Aug 2020, 13:40
Reviewer Update
They keep on asking bank statements that they have showing its payed it doesn't refelct on their side i show a screen shot of my absa app showing its payed on the date i said but they cannot sort my damn account out cant read a bank statement
Cell C
Cell C's reply25 Aug 2020, 14:14
Official
Thank you, we'll contact you.

^PN
JD
Johan D's update25 Aug 2020, 17:08
Reviewer Update
This cant go ont like this 2 months for cell c to look on my bank statements and see the payment in their account i even sent screenshot of my absa app showing it was payed on that date and what time. Still they cant sort it out its ridiculous how stupid this is and what tipe of service and workmanship is at cell c you show the proof that you payed them and still they cant do their damn job giving me bad credit record
JD
Johan D's update25 Aug 2020, 17:09
Reviewer Update
The best way is they stop my contract and i go to afrihost and cheaper package for same line speed
JD
Johan D's update26 Aug 2020, 13:00
Reviewer Update
And again cell c wants bank statements thatbi have sent millions off time the screenshot showing the date and time from my app being payed in their account isnt good enough but it shows its payed and on my bank statements.
Alot of *********** people working at cell c and their accounts department really it disgusts me what tipe of people that works there and cant sort a damn account out with the proof it's been payed and sends me emails to take legal action against me ill take action now because now i had enough. I get a bad credit name. Because stupid people working at cell c cant sort a payed account out