KT
Kelly T

1 reviews | Active since Jan 2020

03 Aug 2020, 09:21

UNBELIEVABLY TERRIBLE SERVICE

I have been waiting for a contract for over a month that was promised to be delivered in less than a week. I have already paid for two months that I will never be able to get back. I have called the helpline 3 times, they have been very unhelpful, I cannot believe how this this company can give such bad service. If a cell c member sees this don’t bother calling me because I don’t have a phone, email me instead - ***

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Replies (1)
Cell C
Cell C's reply03 Aug 2020, 09:31
Official
 Good Day Kelly

On behalf of Cell C, we want to extend our sincerest apologies for the negative experience that you have had.

We know that we have let you down, and for that, we are very sorry and would like to rectify this.

May we have an alternative contact number to call you on as we will need to reach you. 

We will investigate. 

^YM