WP
Willem P
1 reviews | Active since Mar 2009
09 Jul 2019, 13:30
Unbelievable ****py Service *******ly debitting my account
Unbelievable - After 3 months of battling to close my account and trying to recover the money which was *******ly debited from my account, Cell C went on and credited the mobile account which I HAVE CLOSED with my refund instead of my personal bank account.
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Replies (2)
Cell C's replyOfficial
09 Jul 2019, 13:39Good afternoon Willem
We will ensure that this matter is sorted. Do expect communication from one of our team members.
We apologize for the poor service you have experienced.
Regards
Cell C | PN
We will ensure that this matter is sorted. Do expect communication from one of our team members.
We apologize for the poor service you have experienced.
Regards
Cell C | PN
Cell C's reply09 Jul 2019, 13:39
Official
Good afternoon Willem
We will ensure that this matter is sorted. Do expect communication from one of our team members.
We apologize for the poor service you have experienced.
Regards
Cell C | PN
We will ensure that this matter is sorted. Do expect communication from one of our team members.
We apologize for the poor service you have experienced.
Regards
Cell C | PN
WP
Willem P's updateReviewer Update
09 Jul 2019, 15:58I was promised by a member of your retention department that she will call me back. You have promised that someone will call me back. No one has contacted me as yet.
WP
Willem P's update09 Jul 2019, 15:58
Reviewer Update
I was promised by a member of your retention department that she will call me back. You have promised that someone will call me back. No one has contacted me as yet.