1 reviews | Active since Feb 2017
Unbelievable! Completely unbelievable!! Bad service
<p>It's been a month since I have made a lost phone claim; pais excess and everything. The first week i called to make a phone choice there was no st****, the following week I was able to choose iPhone se, which after 8 days of non-delivery I had to call back and only find out that it was discontinued and nobody bothered to let me know about it, then i made a new selection which also didn't arrive and after 14 days of waiting I have learnt that it was also discontinued!!!!! Reallly!!!! same mistake twice? And nobody thought it's important to let me know about this????? Seriouly???I have no words to express my frustration</p>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.
One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.
One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Lungi confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
Lungi confirmed that she has contacted you and provided interim feedback.
Regards
Cell C | PN
