Unbelievable Cell C stupidity
Despite the two messages below, Cell C keeps on sending me monthly invoices for a service that I terminated in January. Are the people at Cell C mentally disadvantaged? Sent Feb 16: I include an earlier message reminding you that I have migrated to Vodacom and am no longer interested in your R99 option. I have paid the last installment beginning February. However, you sent me another "invoice" for February. Can anybody at Cell C read? I am done with you, finished, klaar!! Please register that, if you are able to. From: Werner A Richter <***> Date: Mon, Jan 11, 2021 at 12:06 PM Subject: Re: Multiple issues To: <***> Thank you for the email and the revised account statement. I prefer to pay the R99 by direct deposit and not by debit order. Keep in mind that I have migrated to Vodacom and the R 99 option does not apply any more. Best regards.
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
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Please expect our call.
^YM
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards.
We would like the opportunity to talk and investigate your feedback further.
Please expect our call.
^YM