1 reviews | Active since Nov 2014
Unbelievable
From yesterday the 23/12/2015 i have not been able to receive calls, smses, whatsapps and any outgoing forms of communication.<br> Yes i reached my limit which would explain to being able to make calls or send smses(that i am not upset about), but i had night time data as well as the whatsapp bundle. Taking that into consideration i should still have been able to send whatsapp and access the Internet between 12:00am and 6:00am. So i called in on the 24/12/2015 to check if there was a network error, but according to the customer care agent, cell c blocked my blocked my number and the only way to unblock it to receive INCOMING CALLS was to increase my limit, but i can only increase my limit by R50.00 at a time! great money making scheme Cell C, i'm already seriously disappointed in the service i received, really regretting ever switching to your guys a few months ago! Good luck trying to call me because as i tried to explain to your pathetic customer service agent, you will not get through as i cannot even dial 140 from my phone!
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
