sM
shantal M

1 reviews | Active since Aug 2015

04 Aug 2015, 16:12

unaware of sms sent

NOTICE: Cell C has teamed up with a new equipment supplier, resulting in changes to your Subscriber Agreement effective August 2015. View changes at [URL Removed]<br> <br> Please can someone state the meaning of this SMS as I received this about 20 mins ago I called the call centre as the webpage says don't exist but they have been transferring to to 4 different departments including the delivery department and no agent knows what the SMS means as far as I'm aware my new contract consist of 500mb day data n 1gb nyt data/ can someone please respond as to the meaning of this SMS<br> <br> On a second complaint I wanted to open a new line with cell c as my previous contract amounted tyo R 415 and as this new one is only R130 I wanted another phone but was told I don't qualify, can you please state the reason I was paying such a huge amount and have enough left over to pay for a new contract but I'm being turned down , I've been n loyal customer for over six years with no arrears so please provide more information on this as well

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Replies (1)
Cell C
Cell C's reply05 Aug 2015, 07:13
Official
Hello sragnanan56@gmai,

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN