LN
Leana N
1 reviews | Active since Dec 2014
01 Oct 2015, 08:41
Unauthorized deductions after contract ended.
I left South Africa in June this year and paid up my cell C account via eft so that there could be no issues.<br> <br> All went well until 1 September when Cell C deducted R345.77 from my bank account. How is this possible???? I cannot use my Cell C account in the Netherlands!<br> <br> I emailed the \customer support"email and till today I have receive NO reply. <br> <br> Today ANOTHER deduction came through of R399!!!<br> <br> Why are you *****ing my money???<br> <br> I want answers and my money back now!!"""
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Replies (1)Cell C's replyOfficial
01 Oct 2015, 09:26Hello Leana00777,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply01 Oct 2015, 09:26
Official
Hello Leana00777,
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
