DD
Dirk D

1 reviews | Active since Jan 2017

26 Jan 2017, 13:00

Unauthorized debit orders STILL running

<p>Cell C - I've cancelled my account in September. Each month the debit order of R649.99 are still being deducted from my account. WHY??? </p> <p> </p> <p>After many telephonic correspondence! </p> <p> </p> <p>Please please please! </p> <p> </p> <p>CANCEL MY CONTRACT IN FULL!! </p> <p> </p>

0
Replies (2)
Cell C
Cell C's reply26 Jan 2017, 13:16
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply27 Jan 2017, 09:25
Official

Lungi has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

Best regards,