aH
amelia H
1 reviews | Active since Oct 2020
31 May 2022, 08:10
unauthorized debit orders for months
I have a contract with Cell C (cellphone) that expired in Jan 2022, however, i am still being billed and charged? how is this possible? the contract duration is completed but I am still being billed and also NOT receiving any data or minutes? so I am paying over and above and also unauthorized debit order for a contract that's completed? i have called the call center numerous times and i have not been directed accordingly, I am not happy with this, and no communication indicating as to why i am still liable to pay? this is happening for months and i have cancelled yet this morning another debit order ???
Helpful (0)
Replies (5)0
Replies (5)Cell C's replyOfficial
31 May 2022, 08:30Good day Amelia
Thank you for contacting us.
Please provide us with the number in question so that we can assist.
^NT
Thank you for contacting us.
Please provide us with the number in question so that we can assist.
^NT
Best regards,
Cell C's reply31 May 2022, 08:30
Official
Good day Amelia
Thank you for contacting us.
Please provide us with the number in question so that we can assist.
^NT
Thank you for contacting us.
Please provide us with the number in question so that we can assist.
^NT
Best regards,
aH
amelia H's updateReviewer Update
31 May 2022, 09:05morning
its *** (contract number)
and u can contact me on ***
its *** (contract number)
and u can contact me on ***
aH
amelia H's update31 May 2022, 09:05
Reviewer Update
morning
its *** (contract number)
and u can contact me on ***
its *** (contract number)
and u can contact me on ***
Cell C's replyOfficial
31 May 2022, 10:13Thank you. We will be in touch to assist.
^NT
^NT
Best regards,
Cell C's reply31 May 2022, 10:13
Official
Thank you. We will be in touch to assist.
^NT
^NT
Best regards,
aH
amelia H's updateReviewer Update
31 May 2022, 10:25please do because its been months and im still paying
aH
amelia H's update31 May 2022, 10:25
Reviewer Update
please do because its been months and im still paying
Cell C's replyOfficial
31 May 2022, 15:58We apologies for any inconvenience. Please await our call.
^NT
^NT
Best regards,
Cell C's reply31 May 2022, 15:58
Official
We apologies for any inconvenience. Please await our call.
^NT
^NT
Best regards,
