PK
Precious K

1 reviews | Active since Apr 2026

03 Apr 2026, 07:14

Unauthorized debit orders

I'm really frustrated with cell c and I will be taking this matter further, my contract will the company ended in December 2025 and I have paid the full amount, End of January cell c attempted to take R70 from my account without my knowledge and I acquired interest fees of R115-00 which I had to pay to the bank because it was an unpaid debit order, I called cellc spoke to a very rude lady and I paid the R70-00 immediately, now all of a sudden end of March cellc attempted to debit R70 again and I'm now owing the bank R115 again without my knowledge and I was told that the previous R70 was the last one, am I going to pay cellc for the rest of my life just because I once had a contract with you which ended months ago? How do you get into my bank account without my knowledge and on any random day ,that is *****.

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Replies (3)
PK
Precious K's update30 May 2026, 11:55
Reviewer Update
They tried to deduct again today, even after I got a paid up letter, I'm going straight to the ombudsman.

PK
Precious K's update31 May 2026, 14:10
Reviewer Update
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PK
Precious K's update01 Aug 2026, 18:05
Reviewer Update
How come you are still debiting my account while my contract ended in December and I have a paid up letter, those charges I'm paying to the bank everymonth because of cell c, they will pay me back. I won't be working for cell c just because they have my bank account number and you will tell me who authorized you into my bank account post contract I promise you, I can't even sleep at night because of cell c, they will pay.