TR
Tondani R

1 reviews | Active since Jan 2016

05 Jan 2022, 14:54

Unauthorized debit order(contract)

Cellc has been debiting my account for a contract that I did not take with them. I have taken this matter with their department and at their store in Gallery with no luck. I have exhausted all possible avenues to try and get this matter resolved with no assistance. This has been taking place for the past three month continuously. The Cellc ***** department still cannot identify when I took this contract but money is still being debitted.

0
Replies (3)
Cell C
Cell C's reply05 Jan 2022, 16:03
Official
Hi Tondani

Thank you for reaching out .

The ***** team did attempt to get hold of you to no avail on *** . Which number are you reachable on.

^NH

Best regards,

TR
Tondani R's update05 Jan 2022, 20:32
Reviewer Update
Good day.

Please note I did not receive any call from the ***** department.

Regards
Mzwandile Mdunge
***
Cell C
Cell C's reply05 Jan 2022, 21:03
Official
We will ask them to try again.

^SM

Best regards,