LK
Lindiwe K
1 reviews | Active since Apr 2017
04 Jul 2017, 22:36
Unauthorized Debit order
<p>On the 19th of June 2017 I took a contract with cell c gave them my banking details so that they would debit my account next month 28th of July, to my amazement my account was debited by on the 30th of June 2017 by companies I have not given my authorisation to on the 30th of June (techtrace,rescuebox,mag zone, somu sim, safebase,somusic & hotspotter) the only logic explanation was that they got my banking details from cell c. What I want is for cell c to stop this unauthorized debit orders & refund me for the cost I incurred due to this unauthorized debit order made by this companies. </p>
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Replies (2)
Cell C's replyOfficial
05 Jul 2017, 08:07Hi Lindiwe
We debited a prorated amount from your account on the 22 June 2017 not on the 30th of June. The unauthorised debit orders have nothing to do with Cell C.
Regards
Cell C | PN
Best regards,
Cell C's reply05 Jul 2017, 08:07
Official
Hi Lindiwe
We debited a prorated amount from your account on the 22 June 2017 not on the 30th of June. The unauthorised debit orders have nothing to do with Cell C.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
05 Jul 2017, 17:15Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply05 Jul 2017, 17:15
Official
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,