1 reviews | Active since Jul 2016
UNAUTHORIZED DEBIT ORDER
<p>i have two contracts with Cell C that expire in June 2016, i have contacted Cellc to ensure that my contracts were cancelled well before 30 days, i have had confirmation, to my delight the full debit order has went off as normal.. i am paying R367.99 for 50 minutes, 50 smses and 50MB which is ridiculuous!!</p> <p> </p> <p>i demand a refund as i have followed protocol and if ALL calls are recorded, you will definitely have the information to cancel my contract. </p> <p> </p> <p>THIS IS THE EXACT REASON AS YO WHY I WILL NOT EVER RE NEW MY CONTRACTS WILL CELLC </p>
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
