NS
Nompumelelo S
1 reviews | Active since Jul 2017
17 Jul 2017, 08:26
Unauthorized D/O
<p>I have cancelled my contracts with Cell C in June and paid in the full cancellation amounts. Cell C has debited my account for the same amounts I have paid already last month. Now I am left with R200 bank charges for unpaid debit orders... Who gave u authorisation to debit my ACC for those amounts and on the 16th nogal... I am so angry as I don't owe you guys anything.</p>
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
17 Jul 2017, 08:35Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply17 Jul 2017, 08:35
Official
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
NS
Nompumelelo S's updateReviewer Update
19 Jul 2017, 08:39I spoke to Lungile from Cell C, who assisted me with my query and now I won't be paying any bank charges as Cell C will be giving me a refund on that..
Thank you Lungi for being so professional and friendly...
NS
Nompumelelo S's update19 Jul 2017, 08:39
Reviewer Update
I spoke to Lungile from Cell C, who assisted me with my query and now I won't be paying any bank charges as Cell C will be giving me a refund on that..
Thank you Lungi for being so professional and friendly...
NS
Nompumelelo S's updateReviewer Update
19 Jul 2017, 08:39I spoke to Lungile from Cell C, who assisted me with my query and now I won't be paying any bank charges as Cell C will be giving me a refund on that..
Thank you Lungi for being so professional and friendly...
NS
Nompumelelo S's update19 Jul 2017, 08:39
Reviewer Update
I spoke to Lungile from Cell C, who assisted me with my query and now I won't be paying any bank charges as Cell C will be giving me a refund on that..
Thank you Lungi for being so professional and friendly...
Cell C's replyOfficial
19 Jul 2017, 11:10Thank you for providing us with feedback and we are so happy with the way Lungile assisted you.
Have a great day.
Regards
Cell C | PN
Best regards,
Cell C's reply19 Jul 2017, 11:10
Official
Thank you for providing us with feedback and we are so happy with the way Lungile assisted you.
Have a great day.
Regards
Cell C | PN
Best regards,