1 reviews | Active since Oct 2016
<p>This leads back to a previous complaint about Cell C and having to change a sim card every sim months as explained by one of their stores. I am one nd a half years through my two year contract and have had to change my sim card three times already, each time at a cost to me. On the second change of the sim card I was requested to register with on "My Assist" if I wished to do the sim swap for free (didnt work). I was not told that there was a costs for my assist, Ive been trying for the last few months to get Cell C to stop charging me for this as I have cancelled this facility. every month I get told that this is the last debit order but this has been going on for a few months now and the staff and Management at "My Assist" seem to be clueless.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Skhumbuzo confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
Skhumbuzo confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
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