SN
Silindile N

1 reviews | Active since May 2017

21 Jul 2017, 12:29

Unauthorised/ ********** debit order

<p>I had a contract with Cell c which expired on 24 March 2017. But every month they debit amount on my account and I stop the payment every month but they change reference number on the following month.</p>

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Replies (2)
Cell C
Cell C's reply21 Jul 2017, 12:44
Official

Good afternoon Silindile

We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN

SN
Silindile N's update24 Jul 2017, 12:23
Reviewer Update

Good day

I would like to send my appreciation to Helopeter, Cell c (Mpho) contacted me friday and again today confirming that debit order has been cancelled and refund will be credited to my acount after 7 days.