Unauthorised deductions

Item: Cell C
Rating: 5
Author: Mashudu N

I upgraded my account to 89 rands a month

But now they are debiting my account twice in a month after reversing the first deduction which is above 89 rands

I want to cancel the contract for good

Helpful (0)

Replies (2)

Cell C's replyOfficial

16 Oct 2019, 08:08

Good Morning Mashudu

Thank you for contacting Cell C regarding your Cell C account.

Please await our call for further assistance.

^NS

Cell C's reply16 Oct 2019, 08:08

Official

Good Morning Mashudu

Thank you for contacting Cell C regarding your Cell C account.

Please await our call for further assistance.

^NS

Cell C's replyOfficial

17 Oct 2019, 07:57

Good Morning Mashudu

Thank you for taking our call and allowing us to explain how you are billed.

We understand that you were happy and accepted the explanation of your bill.

^NS

Cell C's reply17 Oct 2019, 07:57

Official

Good Morning Mashudu

Thank you for taking our call and allowing us to explain how you are billed.

We understand that you were happy and accepted the explanation of your bill.

^NS