Unauthorised debits and deceased estate contract not being cancelled

This is my third review, same case. CELL C is just ignoring this. I have submitted all documents for an estate late to have the contract cancelled. Cell C never cancelled the contract and continue to take monthy debit orders which are exponentially being increased every month. I have requested the bank to NOT honour these payments - I am saying this publicly CELL C, so you know. You are not allowed to take further payments on a contract that should have been cancelled in November 2021 already. I have sent numerous requests to CELL C and tried to phone but one is NOT allowed to speak to the department that does cancellations. Deceased matters as per your SLA is supposed to be dealth within 48 hours. Please Cell C, can you have to decency to help??? Ref no. ***, ***, ***, ***, ***, ***