AB
Ashleigh B

1 reviews | Active since Apr 2017

16 May 2019, 15:35

Unauthorised Debit Orders - I do not have a Cell C account!!!!!

Dear Cell C,

I have resorted to HelloPeter to report you! Next, I am opening up a case of theft against the company.

I DO NOT HAVE AN ACCOUNT WITH CELL C - yet, each month, amounts ranging from R120 - R260 are deducted from my account... and not only once... but TWICE in a month. The total sum thus far amount to close on R3000 that Cell C have taken from my FNB Cheque account. Each time they call me, I explain that I DO NOT HAVE AN ACCOUNT WITH CELL C, the agents put the phone down on me.

I have tried to block the account, I have disputed the account, but each month they use a difference reference number to take funds from my account.

How are we going to move forward guys??? I cannot keep funding your *******ion anymore.

Regards,

Ashleigh

0
Replies (2)
Cell C
Cell C's reply17 May 2019, 07:13
Official
Good morning  Ashleigh 

Thank you for bringing this matter to our attention. Apologies for the inconvenience caused. 
We would appreciate the opportunity to assist you.  Kindly private message us your ID number and we will be in touch.

Regards
DA

AB
Ashleigh B's update21 Jun 2019, 09:14
Reviewer Update
How do I private message????

This is ridiculous and has happened AGAIN!!!!!

You guys owe me so much money!