CW
Charlene W

1 reviews | Active since Mar 2015

01 Mar 2015, 17:16

Unauthorised debit order

Cell C really gives the most disgusting service !!! My account for deducted for contracts i no longer have as my contract was cancelled two months ago as confirmed via an sms received and other contract phone was given back to cell c as there was a mistake made when i ordered a tab and received a phone and i had already returned it but yet they deducted from my account for the tab i dont have, also they charged me for airtime and data that was reversed and only th airtime was reversed . I demand my money be refunded or I will take this further. Its ridiculous that i have to phone around for my money that was taken without consent. <br> <br> <br> <br> <br>

0
Replies (1)
Cell C
Cell C's reply02 Mar 2015, 09:47
Official
Hello Charlene wilson,

Thank you for posting to us.

One of the consultants in the escalations team will contact you and assist with this matter. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,