Unauthorised Debit Amount

31 January 2019 @ 13h50 Ticket # [CF039756] reply Good day, Please note that the service of 10/10Mbps will start being effective on the 1st of March. when the speed is being changed it is done on the current account, not the new one. Regards,

March and April 2019 Cell C tried to debit my account for the 20/20 mbps amount. I've been sitting without fibre since mid March as I refuse to pay for something when I made alternative arrangements. I tried to resolve this in March, but with no luck.

Reading through various websites, it became clear that this is very often the case with Cell C.

Please advise, per mail, the amount I need to pay to cancel this contract. Please do not phone me, as I prefer all correspondence with Cell C in writing.