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Thanuj T
1 reviews | Active since Jan 2017
08 Apr 2021, 12:37
UNAUTHORISED CREDIT CHECKS ON CLIENTS NAMES WITHOUT CONSENT
Cell C does a credit check on their clients ID numbers without the clients consent in order to try and convince clients to upgrade .This is not the way any company should conduct themselves by running credit check on clients names when the existing client has not app**** for further credit/contract upgrades etc.
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Replies (2)
Cell C's replyOfficial
08 Apr 2021, 14:27Good day Thanuj
Thank you for getting in touch with us.
We would like to get more information regarding your query.
Please send us a private message and advise on what had transpired and when you believe to have been vetted.
We will surely assist.
^YM
Thank you for getting in touch with us.
We would like to get more information regarding your query.
Please send us a private message and advise on what had transpired and when you believe to have been vetted.
We will surely assist.
^YM
Cell C's reply08 Apr 2021, 14:27
Official
Good day Thanuj
Thank you for getting in touch with us.
We would like to get more information regarding your query.
Please send us a private message and advise on what had transpired and when you believe to have been vetted.
We will surely assist.
^YM
Thank you for getting in touch with us.
We would like to get more information regarding your query.
Please send us a private message and advise on what had transpired and when you believe to have been vetted.
We will surely assist.
^YM
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Thanuj T's updateReviewer Update
08 Apr 2021, 14:50please check your records against my ID number provided, you will see the enquiry was done on the 07/04/2021 at the same time your retentions dept called me to try and convince me to upgrade my contract which i declined
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Thanuj T's update08 Apr 2021, 14:50
Reviewer Update
please check your records against my ID number provided, you will see the enquiry was done on the 07/04/2021 at the same time your retentions dept called me to try and convince me to upgrade my contract which i declined