1 reviews | Active since Oct 2016
UNAUTHORISED CHARGES
<p>In June I entered into a contract with Ayanda of cell c for fibre. The condition was that I pay the full amount upfront without a monthly debit order. account : ********** 28, invoice ********** 013. July statement shows a balance of nil. Cell c is debiting my account with R899pm. Yesterday I contacted customer centre with no success . Apparently Ayanda is not with the company. I requested a refund and to stop debiting my account. </p>
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Lungi has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
Lungi has been in contact with you to assist and advise on a way forward regarding this matter.
Regards
Cell C | PN
Best regards,
your staff was very professional and assistd me in resolving my query. excellent service.
your staff was very professional and assistd me in resolving my query. excellent service.
excellent service Lungi and Lorraine Pienaar. you were very helpful. great stuff
excellent service Lungi and Lorraine Pienaar. you were very helpful. great stuff