nM
nkosie M

1 reviews | Active since May 2015

26 May 2015, 12:19

Unapproved Contract upgrade

I called cell c yesterday 25 May 2015 to cancel my Samsung S4 contract which i took 2 years ago, apparently I now own a Samsung Galaxy S6, which I have never signed for. They say I have to send them an affidavit stating I did not take an upgrade. thing is i do not have time to do that.

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Replies (1)
Cell C
Cell C's reply26 May 2015, 13:14
Official
Hello Mzolonk,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Best regards,