PR
Prashan R

1 reviews | Active since May 2016

02 Aug 2016, 23:06

Unaccounted data and airtime

<p>Cell C has some serious explaining to do. On Monday I bought a 500mb data bundle. I barely use the internet and i notice that my data and airtime is almost depleted the next day. There is no way possible that I used so much of data!!! Cell C has messed up several times in the past and this is yet again another instance! Kindly investigate and remediate this matter as data is expensive and I don't have the time nor patience.</p>

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Replies (1)
Cell C
Cell C's reply04 Aug 2016, 05:27
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN