1 reviews | Active since Nov 2015
<p>I called in at Cell C, wanted to know my opions about canceling my contract with Cell c a guy called Thembani from Customer Service sents me an sms saying: "'morng again, Im sorry; can we plz chat on whatsapp;ill explain who i am"- I went onto whatsapp</p> <p>Thembanai- Mrng</p> <p>Me: Hi I got your sms</p> <p>Thembani-Hi; im sorry I stolle ur number its Thembani; frm cellc regarding ur canceilling and transfer lol</p> <p>Me-yes?</p> <p>Thembani-i hope im not inconiencing you</p> <p>Me- Y ***** n not for them?</p> <p>What can I help you with? </p> <p>Thembani- still wat fr them</p> <p>Me- What I meant was.. Why sreal my number n not ask for them </p> <p>Thembani- Nah Friendship will do </p> <p>Me- I have more then enough friends thanks </p> <p>Thembani- I couldnt ask fr on a recorded call</p> <p>Me- so you decided to ***** my numbers</p> <p>Thembani- sorry let delete them it was me being forward and stuipd</p> <p>Me- I am going to report </p> <p> </p> <p>The above was the conversation over whats app: </p> <p>I dont feel safe , if this person was able to ***** my numbers what else has can he *****!!!</p> <p> </p> <p>I am not happy with Cell c</p> <p> </p> <p>I would like you guys to cancel my services with you! I don't want anything to do with Cell c. This person can open accounts under my name and claim that its me! i am not happy with cell c at all!! </p> <p> </p>
Thank you for bringing this matter to our attention.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.
This will be addressed with the team manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Thank you for bringing this matter to our attention.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.
This will be addressed with the team manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
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