1 reviews | Active since Sept 2020
Unacceptable service trying to get reactivated - day 3 and still no reactivation.
It is now day 4 with no internet – we are running a business and I have students here that need to do lectures online and desperately need our internet activated. This is absolutely unacceptable. This morning I have gone through two lots of airtime holding for support on the phone with no connection to a consultant – everyone we did get through to over the past few days has given us a different story and false promises and we are still not activated. You just don’t care!!!!!!
This is totally ridiculous. I need this sorted out and activated immediately – you cannot tell me that this takes 3 days to reactivate – not even a phone call from your “friendly consultants” you promised on your autoreply. No warning that we will be disconnected – or reminder to pay giving 7 days to pay like you have in the past. Absolutely unacceptable.
I will be cancelling my subscription with Cell C. This is the worst service I have ever encountered.
Thank you for contacting Cell C.
Our team will make contact with you to provide assistance.
Regards
^MP
Thank you for contacting Cell C.
Our team will make contact with you to provide assistance.
Regards
^MP
