UNACCEPTABLE SERVICE!!!!!!!

How lucky can one be? Replacing 3 simple cards in one year is rediculous. I cancelled my contract with cell c because it seems like I lately have more problems with cell c than ever before. The previous time I had to replace my sim. Cell c loaded my account with R120 of airtime to make up for the money I had to spend to replace the sim card. I am currently left without a phone because this is my only phone I have. I don't have a landline and this phone is used for work purposes as well. I can't receive calls and also cannot make calls thus I can't phone customers care to sort out my problem. I missed some important calls due to this and like I said this is UNACCEPTABLE! Every time I have to replace my sim it costs me extra money. And I don't see the use of me paying for a new sim now if I have to change the number to a new service provider end of the month. It means I am going to pay R120 now to have a new sim card for 2 weeks. And the reason I cancelled my contract and why I am changing to a better provider is because of the bad service I am receiving from cell c the last 2 years. After having a contract with them for 6 years I can honestly say cell c is not what it used to be. I am not able to even go to a cell c shop to fix this problem because by the time I finish work and reach the nearest shop they are closed. And they only tell you to phone customer care to assist you in any case. Unfortunately you won't be able to phone my to sort out my problem but I am waiting to receive an answer by the 6th of September with how you are going to fix my problem. You can communicate with me via email as that is the only way I am able to communicate now. My email address is ********** com

Very unhappy client

Jeanie Visser