Unacceptable

I AM LIVID AT THIS PERSON FOR PLACING MY ACCOUNT ON A SOFT BLOCK AFTER I INFORMED HER ABOUT THE DISPUTES I HAVE WITH CELL C OVER A R47 ARREARS THAT'S ON MY ACCOUNT, SHE WAS SO BAD MANNERED THAT SHE EVEN SHUT DOWN THE CALL WHILE I WAS SPEAKING. I CALLED CELL C CUSTOMER CALL CENTER NOW TO FIND OUT WHY I CANNOT LOG INTO MY INTERNET JUST TO BE TOLD YOUR ACCOUNT IS CUT OFF BECAUSE SHE PLACED MY ACCOUNT ON A SOFT BLOCKED, I AM SO FURIOUS NOW. I NEED HER TO BE DEALT WITH BEFORE I TAKE FURTHER STEPS AGAINST CELL C. HOW CAN YOU AS A CONSULTANT JUST BLOCK A CLIENTS ACCOUNT WITHOUT INFORMING THE CLIENT, SHE NEEDS TO BE TAUGHT CUSTOMER SERVICE SKILLS AND HOW TO TREAT CLIENTS FAIRLY. I WILL BE CONTACTING THE CONSUMER PROTECTION ACT.