JC
Jackie C
1 reviews | Active since Jul 2013
30 Oct 2017, 10:46
Unacceptable
Good Day
I have renewed my contract by you guys got 2 new phones Samsung grand prime, I received my new phones and once again I have the same problem with the phones really...
My cell phones gets hot really hot both of them, unacceptable I have no space on my phone even when I have nothing on the phones
NOBODY CARES AT CELL C – went to store Alberton city they cannot help send me to Samsung store they say go to cell c really
Clearly a breach of contract, since I'm paying the monthly fees and are receiving no joy
I AM REQUESTING THE DETAILS OF CELL C CEO AND I WILL ALSO BE CONTACTING THE CONSUMER COUNCIL
I want new phones or these phones replaced asap I cannot be without a phone at any time
I HOPE THAT MY COMPLAINT THIS TIME WILL NOT FALL ON DEAF EARS.
Helpful (0)
Replies (2)0
Replies (2)
Cell C's replyOfficial
30 Oct 2017, 11:00Good morning Jackie
You need to book your phones for repairs by visiting your nearest Cell C store. The device will be assessed by a qualified technician at our repair center and a decision will be taken based on the outcome findings whether the handset will be repaired, replaced or refunded.
Regards
Cell C | PN
Best regards,
Cell C's reply30 Oct 2017, 11:00
Official
Good morning Jackie
You need to book your phones for repairs by visiting your nearest Cell C store. The device will be assessed by a qualified technician at our repair center and a decision will be taken based on the outcome findings whether the handset will be repaired, replaced or refunded.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
01 Nov 2017, 11:47Good morning Jackie
Kindly refer to Danielle's email for further assistance.
Regards
Cell C | PN
Best regards,
Cell C's reply01 Nov 2017, 11:47
Official
Good morning Jackie
Kindly refer to Danielle's email for further assistance.
Regards
Cell C | PN
Best regards,